Knowledge Centre
Practical guides, quick-read insights and the Friday Five. Everything you need to get the best out of Build Concierge's AI-powered customer engagement platform.
Parking Costs and Fines, Captured Against the Job
No more parking costs disappearing into the business because nobody put them on the job. No more fines surfacing weeks later with the penalty doubled. No more expenses typed up from a note on a van dashboard.
A Job's True Margin, Calculated on Demand
No more margin reviews that never happen because pulling the numbers takes an hour. No more costs missed because someone eyeballed the financial lines. No more quoting on gut feel.
Subcontractor Paperwork, Read and Actioned Automatically
No more subcontractor emails sitting unread in a shared inbox. No more scrappy completion emails someone has to decipher and retype. No more invoices paid against work nobody logged.
Jobs Booked Before the Work Is Won, Caught and Unscheduled
No more engineer days blocked out for work that falls through. No more scrambling to refill a diary. No more mystery over who booked it.
Supplier Quotes Turned Into Purchase Orders, Automatically
No more quotes sitting in an inbox while the job waits. No more line items keyed in by hand. No more large orders slipping through without sign-off.
Always Know Where Your Kit Is
As kit is collected, returned or moved, Build Concierge keeps its location, status and history current in your hire system.
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Waste Transfer Notes, Matched and Audit Ready
Waste transfer notes arrive by email and Build Concierge files each against the right job, keeping your duty of care record complete.
Safety and Compliance Records That Write Themselves
When an engineer flags a health, safety or compliance item, Build Concierge raises the record against the right job automatically.
Book and Cost Engineer Overnight Stays, Automatically
When a job needs an overnight stay, Build Concierge finds a hotel to your rules, sends the office a booking link and puts the cost straight on the job.
TW Drainage Case Study
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