Come with questions. Leave with progress.
Spend a day with Build Concierge product experts and other service businesses. Discover ways to cut manual work, see the latest features in action and work through your own processes with our team. Your afternoon one-to-one session is shaped around what you want to achieve. Already using Build Concierge or considering it for your business? You’re welcome to join us.
- 05/11/202610:00 – 16:00
- Free to attendPlaces are limited
- MYO3 New St Square, London
Take a look inside Concierge Connect
A look back at our previous Concierge Connect sessions: ideas around the table, conversations over lunch and time working directly with the team.
Make time for the work that moves your business forward
Step away from the day-to-day and focus on what could work better. You’ll have time to learn, ask questions and work on your own priorities with our team.
Automation in action
Discover fresh automation use cases tailored to the room, with new possibilities for even experienced users.
Dedicated expert support
You set the focus. Work with a product expert on your processes, automation ideas or existing setup, with practical support tailored to your business.
Learn from the room
Meet other service businesses, compare notes and share what’s working. Continue the conversation over breakfast and lunch.
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See what’s new
See the latest features and AI customer engagement channels in action. Explore how they could help your team work smarter.
Shape what’s next
Preview what we’re working on and share your ideas and feedback directly with the people developing Build Concierge.
Leave with a plan
Turn the day’s ideas into clear next steps. Work with our team to decide what to prioritise and how to take it forward.
Automation in action
Discover fresh automation use cases tailored to the room, with new possibilities for even experienced users.
Dedicated expert support
You set the focus. Work with a product expert on your processes, automation ideas or existing setup, with practical support tailored to your business.
Learn from the room
Meet other service businesses, compare notes and share what’s working. Continue the conversation over breakfast and lunch.
See what’s new
See the latest features and AI customer engagement channels in action. Explore how they could help your team work smarter.
Shape what’s next
Preview what we’re working on and share your ideas and feedback directly with the people developing Build Concierge.
Leave with a plan
Turn the day’s ideas into clear next steps. Work with our team to decide what to prioritise and how to take it forward.
How we’ll spend the day
Start with ideas you can apply. Then spend the afternoon working on your own priorities with our team.
- Welcome
09:30 – 10:00
Breakfast and introductions
Meet the team and the other businesses joining us. Get settled over breakfast and share what you want to get from the day.
- Learn
10:00 – 12:00
Masterclasses and live demos
Discover fresh automation use cases tailored to the experience and ambitions of the people in the room. Explore new possibilities with Build Concierge, including ideas to stretch even experienced users. Ask questions throughout and leave inspired to take your operations further.
- Connect
12:00 – 13:00
Lunch and conversations
Enjoy lunch with other attendees and the Build Concierge team. Compare experiences and pick up the conversations you want to explore further.
- What’s new
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13:00 – 14:30
Product updates and new features
Explore the latest features and AI customer engagement channels. See what’s coming next, discuss how it could help your team and share your feedback with the people developing Build Concierge.
- 1-to-1
14:30 – 16:00
One-to-one working sessions
Set the focus with your product expert. Map a process, work on an automation or explore how to use a feature in your business.
- Take it forward
16:00 – 16:30
Next steps
Bring together what you have worked on and agree what to take forward.
What attendees took away
All Build Concierge staff at the event were clearly very passionate and driven to over serve and make the customer experience so positive. We are looking forward to working with Build Concierge in the future
This event is for you if you run a...
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