Always Know Where Your Kit Is

As a piece of equipment is collected, returned or moved, Build Concierge updates its location and status in your hire management system and keeps its fault and repair history to hand, without anyone touching a spreadsheet.

Kit is only useful when you know where it is and what state it is in. In reality, equipment moves constantly, out to site, back to the yard, into the workshop, on to the next job, and the record of where it is depends on someone remembering to update it. That someone is usually busy, so the update waits, and the spreadsheet drifts out of date.

The cost shows up in small, repeated ways. Time lost tracking down a piece of kit nobody can locate. A service or safety check missed because a move was never logged. A repair or replace decision made blind, because the item's fault history lives in someone's memory rather than against the asset. Individually these are minor. Across a fleet of equipment, over a year, they add up to real money and real risk. The information exists. It just is not kept current where the team can see it.

1. It reacts to the move. When a piece of equipment is collected, returned or moved, the workflow starts automatically.
2. It identifies the asset. It works out which item has moved and what has happened to it.
3. It updates the record. It updates the item's location and status in your hire management system, for example moving it to the workshop the moment it is collected.
4. It keeps the history. It keeps the item's fault and repair history attached, so the full picture travels with the asset.
5. It flags exceptions. If it cannot identify the item or the move, it alerts your team rather than leaving the record wrong.

• Live equipment locations and status, without manual updates
• Fault and repair history kept against each asset, ready when you need it
• Fewer lost hours tracking down kit nobody can find
• Fewer missed services and checks, because moves are always logged
• Better repair or replace decisions, made on the full history

Track the moves that matter.

Collections, returns, transfers between sites, and moves into the workshop.

Set the status rules.

Decide what status each type of move should set, so collected, off hired and in for repair are all handled your way.

Keep the history in one place.

Faults and repairs stay attached to the asset, so its record is complete.

Flag the exceptions.

Any move the workflow cannot place is routed to your team.

1. A trigger for each move, whether that is a scan, a form or a message from your process.
2. Your hire management system holding the equipment records.
3. Your status rules, so the workflow knows what each move means.

The Build Concierge team sets the rules up with you and tests them against real movements before you go live.

1. Tell us how moves are recorded today and what status each should set.
2. We build the workflow with your team and test it against real equipment movements.
3. We switch it on. Most businesses are up and running within days.