Eliminate admin
Protect revenue
Increase control
High-volume electrical work shouldn’t rely on manual admin.
Build Concierge removes repetitive processing, prevents jobs slipping between systems and protects contract performance automatically.
Scale without scaling office overhead.
Automate the manual work
inside your electrical systems.
Build Concierge removes the repetitive processing your team handles every day, including: job creation, PO extraction, routing, status updates and revisit quoting, executing it automatically in seconds.
Behind the scenes, it captures every call, email and portal request and processes it directly inside your existing job management software and portals.
No admin bottlenecks. No copying and pasting. No SLA risk.
- Automatically create jobs from inbound work
- AI applies routing and contract logic
- Keep portals and job management platforms fully synchronised
Never miss another call
AI-powered 24/7 call handling.
No missed jobs.
Concierge Receptionist answers every call instantly, captures site access details, fault descriptions and urgency correctly, and creates structured call-out jobs automatically.
Every conversation is transcribed and logged inside your existing system, giving your office a full audit trail, even out of hours.
- Capture site and access details correctly the first time
- Create emergency call-out jobs automatically
- Transcribe and log every conversation for full audit visibility
One intelligent platform.
Every electrical conversation.
Your team now works from a single two-way communication platform for calls, emails, SMS and portal messages.
Every conversation is centralised, automatically logged and synced to your electrical job management software, giving full audit visibility across every job.
Respond faster, trigger internal updates instantly and eliminate manual note taking or history checking.
- Respond to customers across all channels from one platform
- Automatic conversation logs synced to every job
- Smart alerts and team updates triggered in real time
Keep job data in sync
Portal updates, status changes and follow-ups stay aligned automatically, so nothing slips between systems and every job stays accurate and progressing.
Start every day with zero backlog
Jobs are captured, structured and routed automatically, so your team no longer spends mornings raising work or copying details between portals and systems.
Turn every job into revenue
Revisits, follow-ups and additional works are progressed automatically, so nothing billable stalls between completion and invoice.
Keep job data in sync
Portal updates, status changes and follow-ups stay aligned automatically, so nothing slips between systems and every job stays accurate and progressing.
Start every day with zero backlog
Jobs are captured, structured and routed automatically, so your team no longer spends mornings raising work or copying details between portals and systems.
Turn every job into revenue
Revisits, follow-ups and additional works are progressed automatically, so nothing billable stalls between completion and invoice.
For electrical businesses ready to scale without losing control
Works with your existing electrical software
Connects to your electrical job management software and customer systems, so you can automate manual steps without changing how your team works.
Your service and asset data stays controlled
Calls, emails, SMS and portal messages are logged automatically with a full audit trail, giving your team instant context and consistent customer service.
Built for high-volume electrical work
Faster scheduling while handling more jobs and higher enquiry volumes, keeping job tracking, SLAs and follow-ups consistent.
Works with your existing electrical software
Connects to your electrical job management software and customer systems, so you can automate manual steps without changing how your team works.
Your service and asset data stays controlled
Calls, emails, SMS and portal messages are logged automatically with a full audit trail, giving your team instant context and consistent customer service.
Built for high-volume electrical work
Faster scheduling while handling more jobs and higher enquiry volumes, keeping job tracking, SLAs and follow-ups consistent.
"Game changer" - read our user reviews
Don't take our word for it. See the impact that Build Concierge is having in the Electrical sector.
It saves far more than five minutes per job once the whole customer journey is automated.
How do electrical contractors manage contracts, SLAs and compliance at scale?
Modern electrical businesses operate within structured contracts. Defined response times, reporting requirements and compliance standards shape how work is delivered every day.
As job volumes increase, managing those commitments across calls, emails, portals and job management systems demands coordination and consistency.
Electrical operations software powered by intelligent automation brings structure to that complexity.
Build Concierge captures enquiries from every channel, applies contract logic automatically and keeps job data aligned across your existing systems. Every interaction is logged, every update is traceable and workflows follow clear operational rules from first enquiry through to completion and invoice.
Traditional job management software records what has happened. Build Concierge ensures contractual obligations are supported consistently in the background, giving your team clarity and control.
It does not replace your CRM or job management platform. It strengthens them.
Reduce admin time and let your team focus on delivering quality electrical work
Automate repetitive tasks in the background with accuracy and consistency
Support your team with AI that captures and structures information instantly
Keep customers happy with faster responses and smooth, reliable job progression
Frequently asked questions from contract-driven electrical businesses
Got a question about the platform? Take a look at our FAQs.
Join the smart businesses scaling with Build Concierge.
Built for service businesses of every size, our AI powered customer engagement platform helps you respond faster, cut admin and deliver a better customer experience.
