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Concierge Connect

Come with questions. Leave with progress.

Concierge Connect brings commercial service contractors and facilities maintenance companies together for a practical day of learning, hands-on support and real-world automation. See what’s working for other businesses, work directly with the Build Concierge team and leave with ideas and improvements you can put into action.

  • 13/10/202609:30 – 16:00
  • Free to attendPlaces are limited
  • Build Concierge HQ1270 Century Way, Thorpe Park
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Concierge Connect

Behind the Scenes at Concierge Connect

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About the day

A full day built around real progress

See what is possible. Work on what matters. Leave knowing what to do next.

Concierge Connect icon

Practical training & live demos

Explore real-world use cases, workflows and automation opportunities, with topics shaped around the businesses attending.

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Build alongside us

Bring your laptop, questions and ideas. Work directly with the Build Concierge team to explore, improve or refine what could work in your business.

Concierge Connect icon

Learn from the room

Meet other businesses facing similar operational challenges, compare notes, share ideas and hear what’s working for their teams.

Product updates & new features

Product updates & new features

See what’s new in Build Concierge, what’s coming next and how new features could help your team work more efficiently.

Concierge Connect icon

See what’s working

See real workflows and practical examples from commercial service contractors and facilities maintenance companies already putting automation to work.

1-to-1 support

1-to-1 support

Sit down with the Build Concierge team to work through your own setup, questions and opportunities, with practical support focused on your business.

Concierge Connect icon

Practical training & live demos

Explore real-world use cases, workflows and automation opportunities, with topics shaped around the businesses attending.

Concierge Connect icon

Build alongside us

Bring your laptop, questions and ideas. Work directly with the Build Concierge team to explore, improve or refine what could work in your business.

Concierge Connect icon

Learn from the room

Meet other businesses facing similar operational challenges, compare notes, share ideas and hear what’s working for their teams.

Product updates & new features

Product updates & new features

See what’s new in Build Concierge, what’s coming next and how new features could help your team work more efficiently.

Concierge Connect icon

See what’s working

See real workflows and practical examples from commercial service contractors and facilities maintenance companies already putting automation to work.

1-to-1 support

1-to-1 support

Sit down with the Build Concierge team to work through your own setup, questions and opportunities, with practical support focused on your business.

Agenda

What to expect on the day

We use our experience across commercial service and facilities businesses to shape each day around the opportunities most likely to make a difference. Alongside product updates and new features, you’ll get practical training, demos and working sessions focused on what matters most to your business.

  • Welcome

    09:30 – 10:00

    Arrival, breakfast and welcome

    Meet the team, grab breakfast and get to know the other businesses joining us for the day.

  • Learn

    11:00 – 12:00

    Practical training and live demos

    See real workflows in action and explore how automation can remove manual work across service operations.

  • Connect

    12:00 – 13:00

    Lunch & networking

    Step away from the sessions, compare notes and spend time with other people running and improving service businesses.

  • What’s new
    Andy Davenport, Chief Product and Solutions Officer at Build Concierge

    13:00 – 14:30

    Product updates and new features

    Get a first look at what is new, what is coming next and where Build Concierge is evolving.

  • 1-to-1

    14:30 – 16:00

    1-to-1 working sessions

    Work directly with the Build Concierge team on your own processes, ideas and setup.

  • Take it forward

    16:00 – 16:30

    Wrap-up and next steps

    Leave with a clearer view of what to prioritise, what to improve and what to put into action next.

People leave with something useful

The best proof of Concierge Connect is what attendees do next.

Really useful session and plenty of ideas to take back to the team.
Concierge Connect attendee
Who should come

This event is for you if you run a...

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