Come with questions. Leave with progress.
Concierge Connect brings commercial service contractors and facilities maintenance companies together for a practical day of learning, hands-on support and real-world automation. See what’s working for other businesses, work directly with the Build Concierge team and leave with ideas and improvements you can put into action.
- 13/10/202609:30 – 16:00
- Free to attendPlaces are limited
- Build Concierge HQ1270 Century Way, Thorpe Park
Behind the Scenes at Concierge Connect








A full day built around real progress
See what is possible. Work on what matters. Leave knowing what to do next.
Practical training & live demos
Explore real-world use cases, workflows and automation opportunities, with topics shaped around the businesses attending.
Build alongside us
Bring your laptop, questions and ideas. Work directly with the Build Concierge team to explore, improve or refine what could work in your business.
Learn from the room
Meet other businesses facing similar operational challenges, compare notes, share ideas and hear what’s working for their teams.
Product updates & new features
See what’s new in Build Concierge, what’s coming next and how new features could help your team work more efficiently.
See what’s working
See real workflows and practical examples from commercial service contractors and facilities maintenance companies already putting automation to work.
1-to-1 support
Sit down with the Build Concierge team to work through your own setup, questions and opportunities, with practical support focused on your business.
Practical training & live demos
Explore real-world use cases, workflows and automation opportunities, with topics shaped around the businesses attending.
Build alongside us
Bring your laptop, questions and ideas. Work directly with the Build Concierge team to explore, improve or refine what could work in your business.
Learn from the room
Meet other businesses facing similar operational challenges, compare notes, share ideas and hear what’s working for their teams.
Product updates & new features
See what’s new in Build Concierge, what’s coming next and how new features could help your team work more efficiently.
See what’s working
See real workflows and practical examples from commercial service contractors and facilities maintenance companies already putting automation to work.
1-to-1 support
Sit down with the Build Concierge team to work through your own setup, questions and opportunities, with practical support focused on your business.
What to expect on the day
We use our experience across commercial service and facilities businesses to shape each day around the opportunities most likely to make a difference. Alongside product updates and new features, you’ll get practical training, demos and working sessions focused on what matters most to your business.
- Welcome
09:30 – 10:00
Arrival, breakfast and welcome
Meet the team, grab breakfast and get to know the other businesses joining us for the day.
- Learn
11:00 – 12:00
Practical training and live demos
See real workflows in action and explore how automation can remove manual work across service operations.
- Connect
12:00 – 13:00
Lunch & networking
Step away from the sessions, compare notes and spend time with other people running and improving service businesses.
- What’s new
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13:00 – 14:30
Product updates and new features
Get a first look at what is new, what is coming next and where Build Concierge is evolving.
- 1-to-1
14:30 – 16:00
1-to-1 working sessions
Work directly with the Build Concierge team on your own processes, ideas and setup.
- Take it forward
16:00 – 16:30
Wrap-up and next steps
Leave with a clearer view of what to prioritise, what to improve and what to put into action next.
People leave with something useful
The best proof of Concierge Connect is what attendees do next.
Really useful session and plenty of ideas to take back to the team.






